Sales Associate - PT

About the role

To be a great Sales Associate, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a special gift, unique card or gorgeous wrap. A sales associate creates enticing displays which are neat, tidy and vibrant to the customer. Your passion for customer service and willingness to help ensures your customers look forward to coming into your store.

Responsibilities

• Create a welcoming environment by engaging with our customers through friendly and geniuine service to meet their needs.
• Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
• Ensure a vibrant store by supporting store visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
• Leverage training and communication tools (e.g., Cognition, Paper reSource, InsidePS, etc.) to educate yourself continuously on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Protect company assets by adhering to all inventory and loss prevention standards, properly completing any inventories and initiatives.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).

Requirements

• Demonstrate passion to geniuniely help people and a desire to learn about our products.
• Demonstrate ability to communicate and express oneself clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people and engaging with others.
• Enjoy working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.

Qualifications

• High school diploma or equivalent.
• Ability to stand for extended periods of time.
• Ability to lift up to 25 pounds.

Skills

• Customer service skills.
• Product knowledge.
• Visual merchandising skills.
• Communication skills.
• Problem-solving skills.

Benefits

As an employee at Barnes & Noble, you will have access to a comprehensive benefits package including health insurance, retirement savings plans, and paid time off.

Pay

The starting hourly rate for this position is $15.00 per hour.

Schedule

This position is part-time and typically works Monday through Friday, with hours varying based on store needs.