Sales Associate - PT

Location: Fairfax, Virginia 22031 (Mosaic retail store)

About the role

As a Part-Time Sales Associate, you provide excellent customer service that is friendly, genuine, and professional, always prioritizing the customer’s needs. You create an engaging and interactive shopping experience by sharing your product knowledge, helping customers choose gifts, cards, or wrapping, and maintaining vibrant, inviting store displays. Your passion for customer service and willingness to help ensure customers enjoy visiting the store.

Responsibilities

• Create a welcoming environment by engaging customers through friendly and genuine service to meet their needs.
• Ask open-ended questions and use product knowledge to make thoughtful recommendations while actively selling.
• Maintain a vibrant store by supporting visual merchandising and replenishment standards, ensuring a neat, tidy, and shoppable presentation.
• Leverage key campaigns and services, such as new item launches, promotions, membership, and ship-to-home.
• Use training and communication tools (e.g., Cognition, Paper reSource, InsidePS) to continuously educate yourself on products and services, enhancing the customer experience.
• Protect company assets by adhering to inventory and loss prevention standards.
• Work on the selling floor, which involves physical activity such as prolonged standing, repetitive bending, lifting, and climbing.

Requirements

• Demonstrate a passion for helping people and a desire to learn about products.
• Ability to communicate clearly and respectfully.
• Positive and proactive attitude.
• Enjoy working with people and in an ever-changing environment.
• Strong problem-solving skills and initiative.
• Team-player mindset with adaptability to dynamic situations.

Expected Behaviors

• Prioritize customers at all times.
• Engage positively with customers and colleagues.
• Demonstrate initiative and problem-solving ability.
• Accept responsibility and execute tasks with care.
• Be open to coaching and feedback.
• Support company goals and initiatives as a team player.
• Show respect and kindness to associates and customers.

Benefits

• For those scheduled to work less than 20 hours per week: Employee Discount, EAP, and Sick Pay.
• For those scheduled to work 20–29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit benefits, and 401(k) with Company Match.
• For those scheduled to work 30+ hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit benefits, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Availability may vary by location or state regulations.

Pay

Starting hourly rate: $13.00