SALES ASSOCIATE, PORT HUENEME MAIN NAVY EXCHANGE - LADIES DEPT., PART TIME (20- 34.5 HOURS)

CUSTOMER SERVICE

Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.

ORGANIZATION

• Maintaining store appearance.
• Sales: Cross-selling products and knowing layout of the store. Making suggestions to customers on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge, specs. Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to the customer.
• Completing various forms of paperwork, reports, and reconciliation.

INVENTORY

• Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.

DEPENDABILITY

• Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments.

PRODUCT KNOWLEDGE

• Basic Knowledge Of Products Merchandise.

QUALIFICATIONS

• Experience: Retail experience preferred but not required.
• Communication Skills: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.
• Reasoning Ability: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS

• Work Environment: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

• Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
• This position may work across multiple departments based on business needs.

BENEFITS

• Paid Annual and Sick Leave.
• Medical/Dental Insurance.
• Flexible Spending Account.
• Pension Plan.
• 401K Savings Plan - Up to 3% match.
• Short Term Disability / Long Term Disability.
• Lifetime Life Insurance.
• Pet Insurance.
• Tax Free Shopping Privileges.
• Free Bus Passes/Free Parking.
• Discounted Tickets at MWR Access.
• Access to Navy Lodge Hotels Worldwide.

QUALIFICATIONS

• No experience required.
• High school graduate or equivalent preferred.