SALES ASSOCIATE (CONSUMABLES) - PORT HUENEME MAIN STORE - PART TIME (20 - 34.5 HOURS)
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Port Hueneme, CA · 2 mo ago
On-siteBusiness DevelopmentPart-time
Career Highlights
Support our mission by providing customers with quality goods and services at a savings and supporting quality of life programs for active-duty military, retirees, reservists, and their families.
Duties And Responsibilities
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer’s needs.
- Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
- Provide premier customer service.
- Cooperate and build positive inclusive and respectful relationships.
- Take accountability for your own actions and outcomes.
- Maintain store appearance.
- Sales:
- Cross-selling products and knowing layout of the store.
- Make suggestions to customer on latest trends and current promotions based on customer’s individual needs.
- Upselling products.
- Leverage company tools and technology to confidently provide the customer with product knowledge, specs.
- Using a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to the customer.
- Completing various forms of paperwork, reports, and reconciliation.
- Inventory:
- Be the keeper of merchandise and complete all inventory processes.
- Make sure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories.
- Dependability:
- Adherence to assigned work schedule.
- Accurate and complete follow through on work assignments.
Qualifications
- Product Knowledge: Basic knowledge of products and merchandise.
- Experience: Retail experience preferred but not required.
- Communication Skills: Strong interpersonal and communication skills, ability to read, write, and interpret instructional documents, effective communication with customer's peers and management, ability to communicate on the telephone with proper etiquette.
- Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
- Reasoning Ability: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business, ability to work as part of a team and take initiative independent of direct supervision.
- Physical Demands: Constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours, stooping, kneeling, crouching, climbing ladders, close vision, color vision, depth perception, ability to adjust focus, lifting at least 25 lbs. and up to 50 lbs. in some departments, work typically performed indoors but may be assigned outdoors depending upon location.
- Other Skills: Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
- Work Hours: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. This position may work across multiple departments based on business needs. The initial assignment will be in Consumables. No experience required. High school graduate or equivalent preferred.
Pay & Schedule
Salary Code N/A. Part-time (20 - 34.5 hours).
Benefits
Full Time / Part Time PAID ANNUAL AND SICK LEAVE, MEDICAL/DENTAL INSURANCE, FLEXIBLE SPENDING ACCOUNT, PENSION PLAN 401K SAVINGS PLAN - UP TO 3% MATCH, SHORT TERM DISABILITY / LONG TERM DISABILITY, LIFE INSURANCE, PET INSURANCE, TAX FREE SHOPPING PRIVILEDGES, FREE BUS PASSES/FREE PARKING, DISCOUNTED TICKETS AT MWR ACCESS TO NAVY LODGE HOTELS, WORLDWIDE.