Sales Associate (Part-Time) - Severance Commons, Cleveland, OH

About the role

A Part-Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including: product merchandising, product sales, customer relations, and store maintenance. The most important aspects of the position are customer service, sales, and teamwork.

Responsibilities

• Displays basic fashion and trend knowledge and satisfies customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Presents a positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward the job and company.
• Complies with all company policies.
• Embraces service training and product programs.
• Ensures all visual standards are followed, daily restock is completed, and adequate size runs are represented per visual directions.
• Assists in eliminating both employee and customer theft.
• Helps maintain a neat and orderly sales environment.
• Assists with keeping the store organized as directed by store management.
• Performs other duties as assigned.

Requirements

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.
• Excellent command of the English language to effectively communicate with management, customers, and other employees.
• Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
• Problem-solving abilities, analytical skills, detail orientation, flexibility, communication skills, and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport, and store maintenance.

Physical Requirements

• Must be able to stand for extended periods of time.
• Able to lift, carry, push, or pull up to 50 lbs.
• Able to work extended hours during critical project phases.
• Able to work in a fast-paced, dynamic environment with flexibility.
• Must have reliable transportation.

Pay

Sales Associate (Part-Time) pay range: $11.00 - $12.00 per hour.

Benefits

• Eligible for the company 401K plan.