Sales Associate, Part-Time - San Francisco

About the role

As a key member of our customer service team, you will exude upbeat, contagious energy and create a memorable impact on customers through storytelling and authentic engagement. You will be the expert in sustainable fashion, product knowledge, and personal style, knowing our product inside and out.

Responsibilities

• Provide a seamless omnichannel customer experience between retail stores and ecommerce platforms.
• Effectively communicate with purpose across a variety of platforms.
• Consistently outpace sales and performance goals, contributing to brand advocacy through business.
• Demonstrate adeptness with technology and apps.

Requirements

• Available during business hours, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product, lift and carry at least 40 lbs.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Experience in a similar scope; preference for hi-growth direct-to-consumer retail brands.

Qualifications

• A natural people person with an insatiable desire to engage and nurture relationships.
• Comfortable acknowledging mistakes, learning from them, and moving forward.
• Not afraid of hard work, resourceful, and willing to "get your hands dirty."
• Inquisitive mind, comfortable asking uncomfortable questions, and challenging the status quo.
• Spreads positivity while embracing brand values.
• Solutions-oriented, self-starter who thrives in ambiguity and delivers on commitments.
• Open to feedback, values radical candor, and consistently strives to learn and grow.

Benefits

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

Pay

$17—$21 USD (California locations)

About us

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal is to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that bring joy to wear. We prioritize comfort without compromising quality, hold ourselves to a higher standard with a lower environmental impact, and are dedicated to learning how to be better stewards of the planet.

We believe in the power of conversation and connection to drive real change and support people and organizations aligned with our values. Our leadership team is collaborative, energetic, and creative, working side-by-side like family. We welcome everyone and strongly encourage those from historically and systemically marginalized communities to apply, including BIPOC, women, and people in the LGBTQIA+ community.

Employees embody the five core values of the Faherty team: Always Innovate, Day One Mentality, All Together, Power of Positivity, and Timeless.