Sales Associate, Part Time Flex, Corte Madera - Pottery Barn

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Responsibilities

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals
• Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (e.g., sales, returns, and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Requirements

• Love to sell, with a proven ability to exceed selling goals and close sales
• Succeed in a team environment while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
• Know what questions to ask customers to understand their personal cooking style and needs
• Enjoy discovering the customer’s style, lifestyle, and story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals and metrics
• 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques

Schedule

• Full-time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday)
• For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday)

Pay

The anticipated pay range for this role is $18.00–$20.00 per hour, based on factors including education, work experience, certifications, and geographic location.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)

This role is not eligible for relocation assistance.