SALES ASSOCIATE — NAVAL MEDICAL CENTER (MINIMART) SAN DIEGO, FLEX (0–19.5 HOURS)

Join us as a federal employee and support our mission by providing customers with quality goods and services at a savings, while enhancing quality of life programs for active-duty military, retirees, reservists, and their families.

Benefits

• Paid annual and sick leave (full-time and part-time)
• Medical and dental insurance
• Flexible spending account
• Pension plan
• 401K savings plan with up to 3% match
• Short-term and long-term disability insurance
• Life insurance
• Pet insurance
• Tax-free shopping privileges
• Discounted tickets at Morale, Welfare, and Recreation (MWR) facilities
• Access to Navy Lodge hotels worldwide

Responsibilities

• Customer Service
  • Proactively engage and connect with customers
  • Ask questions and listen to customer needs
  • Direct customers to merchandise, inform them about upcoming events, promotions, mobile offers, and the STAR card
  • Provide premier customer service
  • Cooperate and build positive, inclusive, and respectful relationships
  • Take accountability for your own actions and outcomes
• Organization
  • Maintain store appearance
• Sales
  • Cross-sell products and know the layout of the store
  • Make suggestions to customers on latest trends and current promotions based on individual needs
  • Upsell products
  • Learn product features and stay updated on trends using company tools and technology
  • Use a Point-of-Sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards
  • Handle cash, including counting money and returning accurate amounts to customers
  • Complete various forms of paperwork, reports, and reconciliation
• Inventory
  • Manage merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed
  • May participate in periodic inventories
• Dependability
  • Adhere to assigned work schedule
  • Accurately and completely follow through on work assignments
• Other duties as assigned

Requirements

• Product Knowledge
  • Basic knowledge of products and merchandise
• Experience
  • Retail experience preferred but not required
• Communication Skills
  • Strong interpersonal and communication skills
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to effectively communicate with customers, peers, and management
  • Ability to communicate on the telephone with proper etiquette
• Mathematical Skills
  • Basic math functions such as addition, subtraction, multiplication, and division
• Reasoning Ability
  • Ability to multi-task while remaining attentive to customers and flexible to business needs
  • Ability to work as part of a team and take initiative independent of direct supervision
• Physical Demands & Work Environment
  • Constant moving, talking, hearing, reaching, and grabbing
  • Standing for at least two consecutive hours
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders
  • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus
  • Involves lifting at least 25 lbs. and up to 50 lbs. in some departments
  • Work typically performed indoors but may be assigned outdoors depending on location
• Other Skills
  • Enthusiastic, friendly, and energetic with a desire to provide outstanding service
• Work Hours
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays
  • May work across multiple departments based on business needs
  • Initial assignment will be in the Mini Mart

No experience required. High school graduate or equivalent preferred.

Primary location: United States-California-San Diego. Schedule: Flexible (0 - 19.5 hours).