Sales Associate Keyholder

Overview

PHOENIX PHOENIX Retail, LLC operates the Express and Bonobos brands globally. Express focuses on modern, confident, and effortless style for various occasions, while Bonobos is known for exceptional fit and personalized retail. Both brands are available in over 400 stores and online.

Responsibilities

• Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system
• Maintains a clean and organized sales floor, checkout, fitting room, and stockroom
• Assists with product launch changes according to company SOP
• Processes transactions quickly and accurately
• Positively resolves customer service-related issues
• Drives credit and loyalty member programs

Required Experience & Qualifications

• High School or Equivalent Education
• 0-2 years of relevant job experience, minimum 6 months
• Proficient in using technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team

Benefits And Compensation

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Part-time associates may be eligible for individual insurance coverage, paid sick leave, public health emergency leave, and participation in the 401(k) and Roth 401(k) with Company match
• Merchandise discount for part-time associates
• Learn & Earn incentive program
• Voluntary benefits through YouDecide

Closing

If you have questions about the California Consumer Privacy Act, please click here. Applicants must be authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position. PHOENIX is an equal opportunity employer and committed to providing reasonable accommodation to individuals with disabilities.