Sales Associate Key, Lindale Mall

About Us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer

• Growth opportunities with tools to advance beyond this position
• Incentive opportunities
• Comprehensive benefits packages for full time and eligible part time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Referral Incentive Program
• Discounts on travel, shopping, concerts and more

What We Value

• WE CARE
• Win as a team and dedicate ourselves to ensuring and applauding each other’s success
• Encourage creativity, innovation and smart risk-taking
• Commit to building relationships with our customers and associates by knowing, serving, and delighting them
• Act with integrity, transparency, candor, and respect
• Respect, honor and value diversity and cultivate a dynamic and inclusive culture
• Embrace community by bringing positive change to those we live and work in

Who You Are

• Capable of creating a selling culture where all associates align around the needs of our customers
• Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences
• Driven to create, build and cultivate relationships
• Strong ambition and passion for achieving goals, both individually and as a team member
• Passionate about selling and seeks organized ways to maximize all store traffic
• Demonstrates excellent verbal communication skills and a high level of integrity
• Able to work cooperatively in a diverse work environment
• Comfortable climbing ladders, moving regularly, and standing for extended periods
• Able to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs
• Technologically adept with POS/computer/iPad/handheld systems
• Flexible availability based on business needs, including evenings, weekends, and holidays

Responsibilities

• Provide exceptional and meaningful customer service that promotes the product and builds brand relationships
• Assist the management team in building store business
• Service multiple customers simultaneously and handle projects concurrently
• Stay aware of fashion trends and product knowledge, including fit, color, and fashion
• Use fashion expertise to create outfits and suggest items to meet customer needs
• Develop and maintain positive working relationships that support a productive environment
• Proactively communicate store information, brand initiatives, and discrepancies to management
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards
• Maximize individual performance through learning opportunities, coaching, and feedback
• Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-tickets
• Plan and prioritize tasks to meet customer and business needs
• Lead or supervise others occasionally, including opening or closing the store
• Understand customer needs and wants through intentional conversation

Location: Cedar Rapids, IA 52402

Position Type: Regular/Part time