Sales Associate Key Holder

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. Our commitment is to offer modern classic style for every body type through a full range of sizes, inclusive to every woman.

About the role

This position is based at Store 01271 in Norwalk, CT (06854) and is regular part-time.

What we offer

• Growth opportunities with tools to advance beyond this position
• Incentive opportunities
• Comprehensive benefits packages for full-time and eligible part-time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Referral Incentive Program
• Discounts on travel, shopping, concerts, and more

Pay

$17.44 - $21.80 hourly USD

What you'll do

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
• Assist the management team to build store business
• Service multiple customers at a time, multitask, and handle projects simultaneously
• Stay aware of fashion trends and product knowledge, including fit, color, and new arrivals
• Use fashion expertise to create outfits and suggest items to match customer needs
• Develop and maintain positive working relationships that support a productive environment
• Communicate store information, brand initiatives, and discrepancies to management
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards
• Maximize individual performance through learning opportunities, coaching, and feedback
• Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-tickets
• Plan and prioritize tasks to meet customer and business needs
• Lead or supervise others on occasion, including opening or closing the store
• Understand customer needs and wants through intentional conversation

Requirements

• Capable of creating a selling culture where associates align around customer needs
• Customer-centric mentality with a focus on exceptional customer experiences
• Driven to build and cultivate relationships
• Strong ambition and passion for achieving individual and team goals
• Passionate about selling and maximizing store traffic
• Excellent verbal communication skills and high integrity
• Able to work cooperatively in a diverse environment
• Comfortable climbing ladders, moving regularly, and standing for extended periods
• Able to bend, reach, stretch, and lift or move at least 40 lbs
• Technological aptitude to navigate POS, computer, iPad, and handheld systems
• Flexible availability, including evenings, weekends, and holidays

What we value

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work with.