Sales Associate Key, Evergreen Walk

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. Our commitment is to offer modern classic style for every body type through a full range of sizes.

About the role

This is a regular part-time position located in South Windsor, CT.

What We Offer

• Growth opportunities with tools to advance beyond this position
• Incentive opportunities
• Comprehensive benefits packages for full-time and eligible part-time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Other perks: Referral Incentive Program, discounts on travel, shopping, concerts, and more

What We Value

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work with.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Assist the management team in building store business.
• Service multiple customers at a time, multitask, and handle projects simultaneously.
• Stay aware of fashion trends and seek information about new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent details to management.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Maximize individual performance by participating in learning opportunities and accepting direction, coaching, and feedback.
• Support operational excellence, including managing inventory according to policies and procedures (filling orders, recalls, recovery, replenishment, re-tickets, etc.).
• Plan and prioritize tasks to meet the needs of the customer and business.
• Lead or supervise others on occasion, including opening or closing the store.
• Understand customer needs and wants through intentional conversation.

Requirements

• Capable of creating a selling culture where all associates align around customer needs.
• Customer-centric mentality with a focus on exceptional customer experiences.
• Driven to create, build, and cultivate relationships.
• Strong ambition and passion for achieving goals, both individually and as part of a team.
• Passionate about selling and maximizing all in-store traffic.
• Excellent verbal communication skills and high level of integrity.
• Able to work cooperatively in a diverse environment.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Able to bend, reach, stretch, and lift/carry at least 40 lbs.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability, including evenings, weekends, and holidays.

Pay

$17.44 - $21.80 hourly USD