Sales Associate - Guest Experience Specialist

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s.

Responsibilities

• Help customers bring their home design dreams to life
• Deliver world-class service in a low-pressure, gimmick-free atmosphere
• Work in a dynamic, energetic, and customer-focused environment
• Engage with customers through active listening and consultative selling
• Build relationships and follow up with clients
• Collaborate with the team to achieve sales goals
• Use digital tools and point-of-sale systems effectively
• Manage time efficiently to meet deadlines and support high-volume transactions
• Solve problems and set personal and team goals

Requirements

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• At least 18 years old to be considered for employment with Bob’s
• Able to work a flexible retail schedule, including weekends and holidays
• Ability to stand for long periods and move throughout the showroom
• Able to lift and move up to 50 lbs as needed

Qualifications

• Passion for home design and interior décor
• Previous retail or commission-based sales experience preferred
• Bilingual communication skills preferred
• Comfortable with digital tools and point-of-sale systems
• Organizational skills and time management abilities
• Problem-solving and goal-oriented mindset

Skills

• Customer engagement and active listening
• Relationship building and client follow-up
• Consultative selling and product knowledge
• Team collaboration and communication
• Adaptability to retail schedules and high-energy environments
• Comfort with digital tools and point-of-sale systems
• Organizational skills and time management
• Problem solving and goal orientation

Benefits

• Hourly advance/draw vs. commission pay structure
• Medical, Dental, and Vision coverage
• Employer-paid and voluntary Life Insurance options
• 401(k) Profit Sharing Plan with generous match
• Paid time off including vacation, sick days, holidays, and your birthday!
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
• Exclusive employee discounts
• Flexible retail schedules including evenings, weekends, and holidays
• Tuition reimbursement and professional development opportunities

Pay

Hourly advance/draw vs. commission pay structure

Schedule

Flexible retail schedules including evenings, weekends, and holidays