Sales Associate - Guest Experience Specialist

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

• Demonstrate strengths in customer engagement and active listening
• Showcase relationship building and client follow-up skills
• Develop consultative selling and product knowledge
• Collaborate effectively within a team
• Communicate clearly and adapt to retail schedules and high-energy environments
• Use digital tools and point-of-sale systems
• Show organizational skills and time management
• Solve problems and set goals

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• Passion for home design and interior décor
• Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

• Hire based on skills, not experience
• Offer benefits such as medical, dental, vision, life insurance, 401(k), profit sharing, paid time off, employee assistance programs, and professional development opportunities
• Provide tuition reimbursement and flexible retail schedules including evenings, weekends, and holidays

Minimum Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• At least 18 years old to be considered for employment with Bob’s
• Able to work a flexible retail schedule, including weekends and holidays
• Ability to stand for long periods and move throughout the showroom
• Able to lift and move up to 50 lbs as needed

Physical Demands

• Ability to stand for long periods and move throughout the showroom
• Able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

We are committed to creating a place as diverse as the communities we serve. We believe in fostering a positive, inclusive, and skill-driven work environment.

Expected Base Pay

Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay:$15.00 - advance against commission