Sales Associate - Guest Experience Specialist
About the role
Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!
Key Skills For Success
- Demonstrate strengths in customer engagement and active listening
- Showcase relationship building and client follow-up skills
- Develop consultative selling and product knowledge
- Collaborate effectively within a team
- Communicate clearly and adapt to retail schedules and high-energy environments
- Be comfortable using digital tools and point-of-sale systems
- Manage organizational skills and time effectively
- Solve problems and set goals
Preferred Competencies & Skills
- Previous retail or commission-based sales experience
- Bilingual communication skills
- A passion for home design and interior décor
- Experience with customer relationship management tools or systems
Who We Are
We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
- Hourly Advance / Draw vs. Commission pay structure
- Medical, Dental, and Vision coverage
- Employer-paid and voluntary Life Insurance options
- 401(k) Profit Sharing Plan with generous match
- Paid time off including vacation, sick days, holidays, and your birthday!
- Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
- Exclusive Employee Discounts
- Flexible retail schedules including evenings, weekends, and holidays
- Tuition reimbursement and professional development opportunities
Culture & Core Values
We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.
Minimum Qualifications
- Energetic and self-motivated with strong interpersonal skills
- Basic computer proficiency
- At least 18 years old to be considered for employment with Bob’s
- Ability to work a flexible retail schedule, including weekends and holidays
- Ability to stand for long periods and move throughout the showroom
- Must be able to lift and move up to 50 lbs as needed
Physical Demands
- Ability to stand for long periods and move throughout the showroom
- Must be able to lift and move up to 50 lbs as needed
Diversity is a Core Value at Bob’s
We want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay
Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay:$16.90 - advance against commission