Jobs · Business Development · Illinois

Sales Associate - Guest Experience Specialist

Bob's Discount Furniture · Joliet, IL · 2 wk ago
Business DevelopmentFull-time

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

  • Demonstrate strengths in customer engagement and active listening
  • Showcase relationship building and client follow-up skills
  • Develop consultative selling and product knowledge
  • Collaborate effectively within a team
  • Communicate clearly and adapt to retail schedules and high-energy environments
  • Use digital tools and point-of-sale systems
  • Manage organizational skills and time effectively
  • Solve problems and set goals

Preferred Competencies & Skills

  • Previous retail or commission-based sales experience
  • Bilingual communication skills
  • Passion for home design and interior décor
  • Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

  • Hire based on skills, not experience
  • Offer benefits such as medical, dental, vision coverage, life insurance, 401(k), profit sharing plan, and more
  • Provide employee assistance programs and emergency support services
  • Offer exclusive employee discounts and tuition reimbursement
  • Support flexible retail schedules including evenings, weekends, and holidays

Minimum Qualifications

  • Energetic and self-motivated with strong interpersonal skills
  • Basic computer proficiency
  • At least 18 years old to be considered for employment with Bob’s
  • Able to work a flexible retail schedule, including weekends and holidays
  • Ability to stand for long periods and move throughout the showroom
  • Able to lift and move up to 50 lbs as needed

Physical Demands

  • Ability to stand for long periods and move throughout the showroom
  • Able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay

Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay:$15.00 - advance against commission

Contact Information

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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