Sales Associate - Guest Experience Specialist

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

• Demonstrate strengths in customer engagement and active listening
• Showcase relationship building and client follow-up skills
• Develop consultative selling and product knowledge
• Collaborate effectively within a team
• Communicate clearly and adapt to high-energy environments
• Use digital tools and point-of-sale systems
• Manage organizational skills and time effectively
• Solve problems and set goals

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• Passion for home design and interior décor
• Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. We offer benefits such as medical, dental, and vision coverage, employer-paid and voluntary life insurance, 401(k) profit sharing plan with generous match, paid time off, and more.

How We Will Support Your Success

• Hourly advance/draw vs. commission pay structure
• Benefits & Perks including medical, dental, vision, life insurance, 401(k), employee assistance program, emergency support programs, exclusive employee discounts, flexible retail schedules, tuition reimbursement, and professional development opportunities

Culture & Core Values

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We are committed to creating a place as diverse as the communities we serve.

Minimum Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• At least 18 years old to be considered for employment with Bob’s
• Able to work a flexible retail schedule, including weekends and holidays
• Ability to stand for long periods and move throughout the showroom
• Able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

We are committed to creating a place as diverse as the communities we serve. It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.