Sales Associate- eCommerce/Phone

About the role

The e-Commerce Sales Associate interacts with hundreds of customers—online, over the phone, and in person—to help guide their vehicle purchase in our no-haggle sales environment. You’ll respond to leads promptly, answer questions, provide information, and guide customers from initial contact to an in-store experience while delivering an exceptional customer experience.

Responsibilities

• Help customers select their perfect vehicle and negotiate terms to match their lifestyles, budgets, and expectations.
• Provide an exceptional customer experience before and after purchase to drive loyalty.
• Follow up with customers to ensure satisfaction and transition them to the Service department for ongoing support.
• Set and achieve targeted sales goals.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Strong communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Benefits

• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans, including maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to YouDecide, a website with exclusive deals and discounts from top providers and retailers.
• Opportunity to contribute to DRVPNK, our mission to raise and donate millions to cancer research and treatment.

Pay

This is a commission-based position with average monthly take-home pay of $3,000–$8,000+.

Schedule

This is an on-site position.