Sales Associate- eCommerce/Phone

What We’re Looking For

• Strong communication and interpersonal skills
• A desire to help people and exceed expectations
• Sales or customer service experience preferred

Requirements

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record

Benefits

• Competitive compensation and 401k matching
• Health, dental, vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Amazing deals and discounts through YouDecide
• Partnership with cancer charities nationwide through DRV PNK

About the Role

Interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.

Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

Responsibilities

• Sell with Confidence
• Grow with AutoNation
• Help customers select their perfect vehicle
• Negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations
• Closely follow up with customers to ensure customer satisfaction
• Help transition customers to the Service department to support their ownership experience

Qualifications

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record

Skills

• Strong communication and interpersonal skills
• A desire to help people and exceed expectations
• Customer service experience
• Ability to provide exceptional customer experience
• Ability to set and achieve goals
• Ability to work with technology

Benefits

• Competitive compensation and 401k matching
• Health, dental, vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Amazing deals and discounts through YouDecide
• Partnership with cancer charities nationwide through DRV PNK

Pay

The average monthly take home is $4,000-$9,000+

Schedule

Open until the position is filled