Sales Associate: East Islip Paint

Sales Floor Duties

• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
• Ensure all shipments are packed out in its proper home and all overstock is away
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Register Duties:
• Ring each transaction accurately
• Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
• Call for help when more than 3 customers are waiting
• Keep busy around the registers when you are not ringing
• Process merchandise returns as needed

Physical Requirements

• Essential Physical Ability
• Frequency Requirement
• Walking - Frequent
• Flat surfaces from point to point - Constant
• Standing - Constant
• Sitting - None
• Stooping - Frequent
• To pick up cartons at floor level - Frequent
• Reaching - Frequent
• To a height of 6 feet - Frequent
• Lifting - Frequent
• To lift up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register) - Frequent
• To lift up to 25 pounds comfortably - Frequent
• Hand Dexterity - Frequent
• Pushing/Pulling - Frequent
• Move hand jacks from place to place - In-frequent
• Carrying - Frequent
• To carry up to 50 lbs., up to 10 feet, occasionally more - Frequent
• Climbing - In-frequent
• To stairs in storage rooms; ladders - In-frequent

Uphold Merchandising and Store Cleanliness Standards

• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked and priced properly
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Aid in the training and development of peers
• Participate in the daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry-out if appropriate

Customer Service

• Greet every customer you make eye contact with, anywhere in the store
• Answer customers’ questions and provide information on procedures and policies
• Be at your workstation on time
• Be “customer ready” whenever you are on the stage/sales floor
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
• Advise store management of any pricing errors
• Advise store management anytime you say "no" to a customer
• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

Address Safety Concerns Immediately

• Address all safety concerns immediately

Other Tasks as Asked by Store Management

• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

Benefits

Carry out the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction

Pay

N/A

Schedule

N/A

Sales Floor Duties Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special ordersBe proficient at executing all store services, such as mixing paint, cutting glass, pipe and keysEnsure all shipments are packed out in its proper home and all overstock is awayParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized Register Duties Ring each transaction accuratelyAlways ask for the Loyalty Card before you start a transaction, sign the customer up if neededCall for help when more than 3 customers are waitingKeep busy around the registers when you are not ringingProcess merchandise returns as needed Physical Requirements Essential Physical Ability Frequency Requirement Walking Frequent Flat surfaces from point to point Standing Constant All work performed on feet Sitting None Stooping Frequent To pick up cartons at floor level Reaching Frequent To a height of 6 feet Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork Pushing/Pulling Frequent Move hand jacks from place to place Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more Climbing In-frequent Stairs in storage rooms; ladders Vision Constant Read labels, recognize boxes, safety in working Hearing Constant Safety Signals Bellmore Home Center, Inc. d/b/a Costello's ace Hardware is an Equal opportunity Employer.