Sales Associate/Customer Service - Pump & Pantry

About the role

Serve customers in a professional, quick, and courteous manner while complying with all food handling guidelines.

Responsibilities

• Arrive at work in a clean and proper uniform, and maintain a clean and neat appearance.
• Greet customers in a friendly manner.
• Understand and operate all functions of the POS system.
• Make change accurately and process all sales quickly.
• Open and close shifts, including completing all required paperwork.
• Use credit card equipment and process transactions.
• Ensure all items are properly stocked and priced correctly.
• Read and follow directions for tasks and procedures.
• Check in vendor deliveries and assist in ordering.
• Understand fuel inventory reports.
• Clean and sanitize equipment, perform simple maintenance, and keep the store neat inside and outside.
• Recognize problems and report them to management.
• Maintain a positive attitude.
• Handle all aspects of food operations, including storage and handling of product, while complying with state/federal food handling guidelines.
• Ensure a clean and healthy food service environment by following proper cooking procedures and temperature controls.
• Store, rotate, and code date all food products, ensuring proper holding temperatures for cooked and stored items.
• Perform temperature testing of food to ensure safety and quality control.
• Provide friendly and competent customer service.
• Report to work on time with regular and consistent attendance.
• Assist in other duties as assigned.

Requirements

• Retail or guest service experience preferred.
• Able to efficiently operate a POS system.
• Ability to read, write, and perform math skills.
• Positive, enthusiastic attitude with excellent communication skills.
• Flexibility to adapt to change when required.
• Well-groomed and properly attired.
• Ability to work holidays, weekends, and any shift as needed.
• Reliable transportation and phone.
• Able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities, provided such accommodations do not create an undue hardship for the Company.

• Occasionally lift and/or move up to 50 lbs.
• Stand for long periods of time and frequently walk.
• Use hands and fingers to handle or feel, and reach with hands and arms.
• Talk and hear, and occasionally sit.
• Occasionally climb or balance, stoop, kneel, crouch, or crawl.

Benefits

• Employee discounts on food and fuel.
• Vacation after six months.
• 401K with matching contributions.
• Health, dental, and vision insurance.
• Short and long-term disability insurance.
• Life insurance.
• Clearly defined path for growth.
• On-demand pay with PayActiv (access to earned but not yet paid wages).
• Additional benefits not listed here.