Sales Associate

About the role

Torrid is dedicated to celebrating diversity and inclusivity. Our mission is to create an engaging and welcoming environment for both customers and employees.

Responsibilities

• Provide exceptional customer service and create positive connections
• Drive add-on sales through product knowledge and promotions
• Manage the sales floor and maintain visual merchandising standards
• Support the stockroom by organizing and maintaining a clean, inviting environment
• Work flexible hours including holidays, evenings, and weekends

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask and prioritize tasks effectively
• Fashion-savvy and knowledgeable about current trends
• Physical requirements: able to stand, walk, lift up to 50 lbs, and use various tools and equipment

Qualifications

• High school diploma or equivalent
• Strong communication skills
• Passion for fashion and customer service

Skills

• Customer service skills
• Product knowledge
• Time management
• Physical stamina

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time
• 401(k) with company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Pay

• Competitive hourly wage

Schedule

• Flexible hours including holidays, evenings, and weekends

Benefits

• Sick time benefit available where legally required

Company Information

• We are an Equal Opportunity Employer
• We participate in E-Verify
• We comply with California Privacy Rights Act (CPRA)