Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer an engaging, unique, and exciting experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive culture by promoting open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule including holidays, nights, and weekends
• Cover the sales floor and ensure all visual standards are met
• Absorb and assist in organizing the stockroom to maintain a clean, consistent, and inviting store environment

Requirements

• Previous sales or customer service experience is preferred
• Ability to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience
• Fashion-focused and up-to-date on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends