Sales Associate

About the role

Torrid is an inclusive retailer celebrating every shape, size, and curve of its customers. Our stores offer an engaging, unique, and exciting experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive culture through open dialogue, empowerment, recruitment, training, and retention initiatives.

Responsibilities

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Manage the sales floor, ensuring visual standards are met
• Assist in organizing the stockroom and maintaining a clean, inviting store environment

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment while focusing on creating an amazing customer experience
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk during scheduled hours
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends