Sales Associate

About the role

Torrid is dedicated to celebrating diversity and inclusivity. Our mission is to create an engaging and welcoming environment for both our customers and employees.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and loyalty.
• Use product knowledge to upsell and cross-sell items, driving additional revenue.
• Manage the sales floor, ensuring all visual merchandising standards are met.
• Support the stockroom by organizing inventory and maintaining a clean, organized store environment.
• Work flexible hours including weekends, holidays, and evenings.

Requirements

• Previous sales or customer service experience preferred.
• Ability to multitask and maintain a high level of customer service in a fast-paced environment.
• Fashion-conscious and knowledgeable about current trends.
• Physical requirements: able to stand, walk, lift up to 50 pounds, and use various tools and equipment.

Qualifications

• High school diploma or equivalent.
• Strong communication skills.
• Passion for fashion and customer service.

Skills

• Customer service skills.
• Product knowledge.
• Time management.
• Physical stamina.

Benefits

• Associate discount 50% off clothing.
• Additional monthly discount coupon.
• Mental health resources.
• Sick time.

Pay

• Competitive hourly wage.

Schedule

• Flexible schedule including weekends, holidays, and evenings.

Company Information

• We are an equal opportunity employer.
• We participate in E-Verify.
• We comply with the California Privacy Rights Act (CPRA).