Sales Associate

Store Number: 1085 | Fort Pierce, Florida | Pay Range: $14.00 per hour

About Rack Room Shoes

Great shoes for men, women, and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Responsibilities

• Adhere to and practice the company’s service standards with each customer.
• Meet both sales and work goals as directed by store management while following company Policies and Procedures.
• Lead other team members by example in accuracy and completeness of work.
• Control cash and maintain accuracy of sales transactions.
• Process all sales and POS terminal transactions in accordance with policy and procedure, maintaining strict control of all monies and sales documentation.
• Create an excellent shopping experience through awareness and company service standards.
• Promote company rewards programs and other business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation, ensuring stock is well arranged and properly merchandised.
• Maintain cleanliness and organization of all store areas.
• Develop and maintain product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, assist in shipping and receiving merchandise, and help with merchandise placement on the sales floor.
• Perform cashier functions, ensuring all sales are processed according to policy (e.g., checking shoes for mates).

Qualifications

• Interpersonal skills to deal effectively with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Principal Working Relationships

Customers, Sales Associates, Store Management, and District/Regional Managers.