Sales Associate

About the role

Lead other team members by example in accuracy and completeness of work while meeting sales and operational goals set by store management. Control cash, process transactions, and maintain strict accuracy of all sales documentation.

Responsibilities

• Create an excellent shopping experience through awareness and adherence to company service standards.
• Maintain a positive attitude, willingness to serve, and stay well-informed about products and promotions.
• Promote company rewards programs and other business initiatives.
• Stay aware of current sales promotions and maintain merchandise presentation.
• Ensure stock is well-arranged, properly merchandised, and the store remains clean and organized.
• Develop and maintain product knowledge and fitting skills.
• Monitor Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, shipping and receiving, and merchandise placement on the sales floor.
• Process all sales and POS terminal transactions in accordance with policy, including checking shoes for mates.

Requirements

• Interpersonal skills to effectively interact with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of retail policies and procedures.
• Basic visual merchandising skills and understanding of store presentation standards.

About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children in comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands and exclusive private brands known for quality, style, and value, fostering customer loyalty.