Sales Associate

About the role

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years. From their favorite meals and toys to trusted supplies and expert support, we're here to help pet parents find the right products and solutions for their pets.

Responsibilities

• Pet First – Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Greet customers and deliver friendly, helpful, and solution-focused service. Create positive shopping experiences that build trust and customer loyalty.
• Let's Go! – Assist customers in selecting products and services that meet their pets' needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity.

Requirements

• Experience & Skills
• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• Education & Training
• No formal education or training required.
• Ability to pass a background check.

Skills

• Customer Service
• Product Knowledge
• Inventory Management
• Teamwork
• Customer Experience
• Operational Excellence

Benefits

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Pay

Salary Range: $12.00 - $19.50 per hour or salary, depending on location and qualifications. Start Rate: $15.00 per hour. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, please see here.