Sales Associate

About the role

Petco is dedicated to improving lives by supporting the health and happiness of pets and their families. We strive to foster the bond between pets and their owners through our products, services, and community involvement.

Responsibilities

• Pet First: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun: Greet customers and deliver friendly, helpful, and solution-focused service. Create positive shopping experiences that build trust and customer loyalty.
• Let's Go!: Assist customers in selecting products and services that meet their pets' needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• High school diploma or equivalent.
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Product knowledge.
• Inventory management.
• Teamwork and collaboration.

Benefits

At Petco, we offer a comprehensive benefits package including:

• Health insurance
• Retirement savings plan
• Incentive programs
• PTO

For more details, please visit Petco Total Rewards.

Pay

The salary range for this role is $12.00 - $19.50 per hour, with a start rate of $15.00 per hour. The actual pay rate will depend on various factors including position, location, level of experience, and applicable state or local minimum wage laws.

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