Sales Associate

About the role

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years. From their favorite meals and toys to trusted supplies and expert support, we're here to help you and your furry friends thrive.

Responsibilities

• Pet First – Protect & Empower: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Connect & Bond: Greet customers and deliver friendly, helpful, and solution-focused service. Create positive shopping experiences that build trust and customer loyalty.
• Let's Go! – Own & Commit: Assist customers in selecting products and services that meet their pets' needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity.

Key Responsibilities

• Customer Experience & Sales: Deliver consistent, courteous, and knowledgeable service. Educate customers on products, services, and promotions. Support store sales and service goals.
• Operations & Merchandising: Maintain store cleanliness, organization, and presentation standards. Assist with inventory replenishment and stock accuracy. Support daily operational routines and task execution.

Qualifications

Previous retail or customer service experience preferred but not required. Passion for animals and interest in pet care. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic math skills and comfort handling cash and transactions. Strong attention to detail and reliability.

Essential Functions & Work Environment

• This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. Frequent standing, walking, bending, kneeling, reaching, and lifting are required. Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Benefits

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Salary Range: $16.00 - $22.00 Start Rate: $21.57 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see here.