Sales Associate

About the role

Petco is dedicated to improving lives by supporting the health and happiness of pets and their families. We strive to foster a welcoming and inclusive environment where everyone feels valued and supported.

Responsibilities

• Pet First – Protect & Empower: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Connect & Bond: Greet customers, provide friendly and helpful service, and create positive shopping experiences.
• Let's Go! – Own & Commit: Assist customers in selecting products and services that meet their pets' needs, process sales, returns, and exchanges accurately, and support additional tasks as assigned.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• Experience in a similar role is preferred but not required.
• Ability to work in a fast-paced, purpose-driven retail environment.
• Positive attitude and willingness to learn about pet care.
• Willingness to work in a dynamic, supportive team environment.

Skills

• Customer service skills
• Product knowledge
• Inventory management
• Teamwork and collaboration

Benefits

Petco offers a comprehensive benefits package including:

• Health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee assistance programs
• Discounts on Petco products

Pay

The starting rate for this role is $15.00 per hour, with a salary range of $12.00 - $19.50 per hour, depending on location and qualifications.

Schedule

This role operates on Petco's standard store hours, which may include evenings, weekends, and holidays.