Sales Associate

About the role

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years. From their favorite meals and toys, to trusted supplies and expert support, we're here to help pets and pet parents thrive.

Responsibilities

• Pet First – Protect & Empower: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Connect & Bond: Greet customers, deliver friendly, helpful, and solution-focused service, and create positive shopping experiences.
• Let's Go! – Own & Commit: Assist customers in selecting products and services that meet their pets' needs, process sales, returns, and exchanges accurately, and support additional tasks as assigned.

Key Responsibilities

• Customer Experience & Sales: Deliver consistent, courteous, and knowledgeable service, educate customers on products, services, and promotions, and support store sales and service goals.
• Operations & Merchandising: Maintain store cleanliness, organization, and presentation standards, assist with inventory replenishment and stock accuracy, and support daily operational routines and task execution.

What You Bring

• Experience & Skills: Previous retail or customer service experience preferred but not required. Passion for animals and interest in pet care. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic math skills and comfort handling cash and transactions. Strong attention to detail and reliability.

Essential Functions & Work Environment

• This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Why You’ll Love It

• Purpose-driven work that makes a difference for pets and people. A welcoming, inclusive team environment. Opportunities to learn, grow, and explore career paths. A fun, fast-paced role where no two days are the same.

Pay and Benefits

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $12.00 - $19.50 Start Rate: $16.00

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see here.