Sales Associate

Responsibilities

• Project Management: Oversee project entry, track sample requests, monitor progress, and ensure timely delivery.
• Central Communication Hub: Serve as the primary point of contact for project information, facilitating clear and effective communication among all departments involved in client development.
• Regulatory Coordination: Manage and follow up on main regulatory topics with clients to ensure compliance and smooth project progression.
• Relationship Management: Develop and refine service and relationship management skills, including presentation and negotiation techniques.
• Customer Support: Provide ongoing support and proactive follow-up to ensure client requests are fulfilled promptly and efficiently.
• Client Liaison: Act as a key contact for clients, maintaining self-sufficient, multi-channel communication and proactive outreach in close collaboration with the Account Manager (ACM).
• Sales Skill Development: Shadow and train with experienced sales professionals to build your sales capabilities and gain exposure to strategic account leadership.
• Sales Forecasting & Planning: Enhance your understanding of sales forecasting, budgeting, and planning while building relationships with Business Intelligence, Operations, and Customer Service teams.
• Strategic Support: Assist the ACM in building and executing territory strategies, account action plans, and managing cross-functional teams to achieve and exceed objectives.
• Meeting Preparation & Follow-Up: Prepare for and attend client meetings, distribute call reports, and initiate follow-up actions with relevant departments.
• Market & Client Insight: Gain insights into internal client and market strategies, as well as priorities for securing new business.
• Tech & Ideation Growth: Expand your technical knowledge and creative skills through active participation in project management and team meetings.
• Sales Communication: Maximize communication efforts internally and externally to ensure customer requirements are met efficiently and thoroughly.
• Administrative Support: Assist with sales administration and related functions as needed.
• Global Mindset & Team Spirit: Demonstrate a collaborative approach and a global perspective in all interactions.
• Environmental Commitment: Actively participate in relevant environmental education and training. Support the implementation of corporate and local environmental policies, procedures, and practices, promoting continual improvement in line with MANE’s environmental goals.

Qualifications

• Bachelor’s Degree in related studies
• 4+ years' experience in sales support role for flavor/fragrance or related industry
• Microsoft Office Suite experience a plus

Personal Characteristics

• Strong organization and follow up skills
• High degree of customer centricity
• Excellent Customer Service Skills
• Effective oral and written communication skills
• In depth market, trend and industry knowledge
• Self-starter and motivated team player

Benefits

MANE offers industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs and many more. MANE is known for having a culture that focuses on our employees and their well-being.

Pay

The anticipated annual salary for this position is $80,000 to $105,000. Final compensation will be determined based on a variety of factors, including but not limited to experience, qualifications, geographic location, and applicable legal considerations.