Sales Associate

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Perks And Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

Note

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $13.50 - $15.52

About the Role

The position requires a high level of enthusiasm, adaptability, and a commitment to excellence. It is a dynamic role that demands a proactive approach to customer service and a willingness to learn and grow within a fast-paced retail environment.

Requirements

Must be able to work flexible hours, including evenings, weekends, and holidays. Must have a valid driver's license and reliable transportation. Must be able to lift, carry, and move at least 40 pounds | 18 kilos.

Qualifications

High school diploma or equivalent required. Previous retail experience preferred but not required. Strong interpersonal and communication skills are essential. Ability to work independently and as part of a team is critical.

Skills

Excellent customer service skills. Ability to multitask and prioritize responsibilities. Knowledge of current fashion trends and industry developments. Proficiency in Microsoft Office Suite.

Benefits

See our full list of benefits here

Schedule

Hourly Range: $13.50 - $15.52

Pay

Hourly Range: $13.50 - $15.52

EEO Statement

J.Crew Group (JCG) is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.