Sales Associate
Job Summary
We're looking for a Sales Associate who embodies our brand with personal style and passion. You'll assist customers in discovering their look and collaborate with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.
About the role
You'll provide a seamless and authentic customer experience that is an extension of the brand. You'll drive sales while exceeding selling and service expectations for our customers. You'll assist in operational and product-driven store tasks assigned by the management team while acting in a manner that aligns with our brand values. You'll share customer feedback and insights with the management team.
Who You Are
- At least 18 years old
- Passionately support our brand, customers, and teams
- Stay up to date with current fashion trends and industry developments
- Embrace teamwork, flexibility, and courtesy while executing tasks
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills
- Have scheduling flexibility, including nights, weekends and holidays
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos
What You’ll Do
- Provide a seamless and authentic customer experience that is an extension of the brand
- Drive sales while exceeding selling and service expectations for our customers
- Aid in operational and product-driven store tasks assigned by the management team
- Share customer feedback and insights with the management team
Qualifications
- Must have scheduling flexibility, including nights, weekends and holidays
- Must be able to bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos
Skills
- Passion for fashion and customer service
- Ability to multitask and prioritize tasks
- Strong communication and interpersonal skills
- Team player with a collaborative attitude
Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
Pay
Base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Schedule
Availability of benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Company Information
J.Crew Group (JCG) aims to pay competitively for our company's size and industry. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.