Sales Associate

About the role

Our part-time Sales Associates play a crucial role in the heart of Five Below's energy. They greet and assist customers promptly, understand and meet customer needs, promote store events and promotions, resolve customer concerns, communicate needs to management, and support team and company goals.

Responsibilities

• Greet and assist customers promptly
• Understand and meet customer needs
• Promote store events and promotions
• Resolve customer concerns
• Communicate needs to management
• Support team and company goals

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Able to learn procedural knowledge acquired through on-the-job training

Essential Job Functions

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

Benefits

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!

Pay

Position Starting At $0.00

Schedule

Flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required).

Skills

Excellent people and sales skills, attention to detail, ability to handle customer interactions, and problem-solving abilities.

Benefits

From health coverage to financial and personal wellness, we've got you covered—check it out today!

Position Type

Hourly

Crew Services

Crewservices.zendesk.com/hc/en-us/requests/new

Equal Opportunity Employer

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Disability Accommodation

If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Recruitment Fraud Warning

Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.