Sales Associate

At Five Below, our growth is driven by people who embrace our purpose: creating an amazing experience where life is way better when you’re free to Let Go & Have Fun. With over 20,000 associates, we foster a culture that inspires big ideas, super energy, and passion—making the workplace a WOWplace!

About the role

As a part-time Sales Associate, you’ll be at the heart of Five Below’s energy, delivering outstanding customer service and driving strong sales. We’re looking for candidates with excellent people and sales skills, attention to detail, and the ability to keep the store well-stocked and organized.

Responsibilities

• Greet and assist customers promptly by approaching them immediately, providing assistance, and handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns by addressing issues and using product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management, including merchandise restocking, service requirements, and customer feedback.
• Support team and company goals by collaborating with the team to achieve overall store and company objectives.

Requirements

• At least 16 years old.
• Available to work a flexible schedule, including days, evenings, weekends, and potential overnight shifts.
• Comfortable with or willing to learn technology, such as cash registers, hand-held, and mobile devices.
• Good communicator with the ability to engage with customers and handle interactions professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Essential Job Functions

• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet.
• Frequently ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange information with customers, managers, and coworkers, both in-person and on the telephone.
• Frequently move across the sales floor assisting customers and retrieving merchandise from the stock room.
• Ability to identify and discern email and print instructions regarding merchandise layouts, schedules, and standard operating procedures.
• Must be able to remain in a stationary, upright position for 80% of the time.

Benefits

Explore our benefits site to discover all the perks and support we offer, including health coverage, financial wellness, and personal wellness programs. benefits.fivebelow.com/public/welcome

Pay

Starting at $11.00 per hour.