Sales Associate

Benefits

• Supplemental Insurance
• Life Insurance
• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About the role

Hand & Stone Franklin & Brentwood are seeking both full and part time, sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis
• Membership Conversion
• Booking Efficiency
• Call Conversion
• Gift Card Sales
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
• Promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

Qualifications

The ideal candidate should have a demonstrated history of providing exceptional customer service in prior roles. Excellent communication skills, positive attitude, and a winning personality are also essential. A detailed knowledge of the service menu and the ability to educate clients on the benefits of specific services and enhancements are required. Passionate promotion of sales, promotions, and events is expected. Upholding spa cleanliness standards is also a key responsibility.

Skills

Excellent communication skills, positive attitude, and a winning personality are essential. A detailed knowledge of the service menu and the ability to educate clients on the benefits of specific services and enhancements are required. Passionate promotion of sales, promotions, and events is expected. Upholding spa cleanliness standards is also a key responsibility.

Benefits

• Stress-free membership model
• Uncapped commission structure on membership sales
• Additional $2 - $4 per hour in commission on top of base rate

Pay

A competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

Schedule

Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.