Sales Associate

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly and efficiently between areas of the store to perform tasks.
• Moves quickly