Jobs · Customer Service · South Carolina

Sales Associate

Diamonds Direct · Greenville, SC · 1 mo ago
On-siteCustomer ServiceFull-time

Key Responsibilities

  • Customer Service Excellence: Provide top-notch service by always prioritizing the customer's needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
  • Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
  • Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
  • Sales Process: Manage the sales process with a focus on what's best for the customer, including detailed follow-through after the sale.
  • Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
  • Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

Requirements

  • Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
  • Availability: Must be able to work Saturdays, as it is a peak day for sales.
  • Well-organized with a keen eye for detail.
  • Professional demeanor and appearance.
  • Strong focus on customer service and relationship-building.

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