Sales Associate

About the role

Join the team at Claire’s, where we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this opportunity is for you.

Responsibilities

• Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and promoting current promotions to drive revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns throughout the process.
• Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts.
• Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy environment.
• Showcase Claire’s products and services, staying updated on the latest fashion and social media trends to help customers find their perfect style.
• Assist in store operations, including processing deliveries, executing visual merchandising displays, and supporting promotional activities.
• Encourage customers to share their new accessories and piercings on social media, turning their Claire’s haul into viral moments.

Requirements

• Ability to conduct piercings while demonstrating patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a Point of Sale (POS) system efficiently.
• Ability to stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, twist, reach, and climb ladders or step stools while placing merchandise and assisting customers.
• Strong verbal and written communication skills.
• Strong grasp of mathematics and reading comprehension.
• Passion for fashion and an interest in the latest trends.
• Ability to create a curated fashion look with products during your shift.

Qualifications

• Sales-obsessed energy: thrive on making sales, hitting goals, and turning browsers into buyers.
• Social and digital savvy: knowledge of trending and viral content, and how to translate that into an amazing customer experience.
• Customer-first mentality: enjoy making customers feel confident and empowered.
• Ready to hustle: organized, self-motivated, and always looking for ways to improve.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in a fun, fast-paced, inclusive, and supportive environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.
• In Washington State, employees accrue paid sick time at the rate of 1 hour for every 30 hours worked.

All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. Final compensation will be determined by factors such as relevant work experience, education, certifications, skills, and geographic location.