sales associate

About the role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Maintain a safe, clean store and minimize store loss by providing exceptional customer service
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Manage multiple tasks at once, including managing inventory and customer interactions

Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time
• Climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Qualifications

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Educational background in retail or related field preferred
• Effective and professional verbal and written communication skills

Skills

• Customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of retail operations and procedures

Benefits

• Schedules that fit your life
• Mental health benefits
• A 30% discount on our brands
• Referral bonuses
• Professional and personal development opportunities

Pay

Commensurate with experience

Schedule

Variates based on department needs

Benefits

• Mental health benefits
• A 30% discount on our brands
• Referral bonuses
• Professional and personal development opportunities