Sales Associate

About the role

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You'll greet new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and support all the big and little moments of their parenting journey.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Educational background: High School Diploma or equivalent preferred.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Physical requirements: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling; stand or walk for extended periods of time; climb up and down a ladder.
• Availability: Days, nights, weekends, and holidays as scheduled.

Skills

• Customer service skills.
• Product knowledge.
• Time management.
• Problem-solving abilities.

Benefits

• Schedules that fit your life.
• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Professional and personal development opportunities.
• Development programs to help shape your career.

Pay

Carter’s offers competitive compensation based on experience and qualifications.

Schedule

Carter’s schedules are flexible to accommodate your personal and professional needs.

Benefits

• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Professional and personal development opportunities.
• Development programs to help shape your career.