Sales Associate

If you are a current Carter’s employee, please apply internally via Workday.

About the role

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prepare for their first day of school, and support all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes individual skills and talents.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. We are the #1 most-purchased children’s clothing brand and have become an industry leader by providing quality products and lasting careers. Our close-knit culture fosters connections between customers, teams, and families, with a focus on caring, teamwork, flexibility, and growth.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve customer issues in a busy retail environment
• Assist with omnichannel needs to ensure a positive shopping experience
• Execute and expedite point-of-sale/register transactions
• Complete floor replenishment and shipment tasks as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store environment

Requirements

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• Ability to manage multiple tasks simultaneously
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Ability to stand or walk for extended periods, climb up and down a ladder, and work days, nights, weekends, and holidays as scheduled

Benefits

• Flexible schedules to balance work and personal activities
• Mental health benefits
• 30% discount on Carter’s brands
• Referral bonuses
• Advance You Program: Earn a GED or bachelor’s degree tuition-free or learn English as a second language
• Professional and personal development programs to help shape your career

Pay

Compensation for this position ranges from $20.00 - $22.25 per hour based on experience and location.