Sales Associate

If you are a current Carter’s employee, please apply internally via Workday.

About the role

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prepare for their first day of school, and support them through all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes individual skills and talents.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve built our reputation on quality—from the first Original Bodysuit® to the lasting careers we offer our team. Our close-knit culture has remained intact since our founding, and we invest in our teams through training and development programs to help everyone succeed together.

A Carter’s career feels like making connections—between customers, teams, and families. Caring, teamwork, flexibility, and growth are what set us apart.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve customer issues while balancing multiple customers in a busy retail environment
• Meet customer needs by assisting with omnichannel services to ensure a positive shopping experience
• Execute and expedite point-of-sale and register transactions
• Complete floor replenishment and shipment tasks as needed
• Articulate current promotional events and the brand loyalty program, including credit options, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store environment

Requirements

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• Ability to manage multiple tasks simultaneously
• Capability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Ability to stand or walk for extended periods and climb up and down a ladder
• Availability that may include days, nights, weekends, and holidays as scheduled

Benefits

• Schedules designed to fit your life, balancing work and personal activities
• Mental health benefits and a 30% discount on Carter’s brands
• Referral bonuses and additional perks to improve daily life
• Advance You Program: Earn a GED or bachelor’s degree tuition-free or learn English as a second language
• Professional and personal development opportunities to help shape your career
• Development programs to grow in your current role and beyond

Carter’s is an Equal Opportunity and Affirmative Action employer (Minority/Female/Disability/Veteran).