Sales Associate

About the role

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You’ll greet new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and support all the big and little moments of their parenting journey.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Educational background in retail, customer service, or related field preferred.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Skills

• Excellent interpersonal and communication skills.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Standing or walking for extended periods of time; climbing up and down a ladder.
• Availability to work days, nights, weekends, and holidays as scheduled.

Benefits

• Schedules that fit your life.
• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Professional and personal development opportunities.
• Development programs to help shape your career.

Pay

Carter’s offers competitive compensation and benefits packages tailored to each position.

Schedule

Carter’s schedules are designed to accommodate your personal and professional commitments, allowing you to balance work and personal activities.

Benefits

• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Professional and personal development opportunities.
• Development programs to help shape your career.