Sales Associate

Join us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant—we are a family! We improve the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting the communities we serve.

About the role

We are currently seeking dedicated and customer-focused individuals to join our team as Minuteman Food Mart Sales Associates. As a valuable member of our convenience store staff, you will contribute to creating a positive and welcoming environment for our customers. You will be responsible for customer service, cashiering, stocking shelves, and maintaining a clean and organized store.

Responsibilities

• Greet customers in a friendly and courteous manner, providing exceptional customer service.
• Assist customers in locating products and answering inquiries about merchandise, pricing, and promotions.
• Operate cash registers and POS systems accurately to process customer transactions, including cash, credit cards, and other electronic payment methods.
• Maintain a clean and organized store environment, including shelves, displays, and product arrangement.
• Stock shelves, coolers, and displays with merchandise, ensuring proper rotation and organization of products.
• Monitor inventory levels and inform the supervisor when products need to be restocked.
• Follow established procedures for handling cash, coupons, and store discounts.
• Maintain a working knowledge of all products, including new arrivals and special promotions.
• Keep track of expiration dates and remove any expired or damaged products from the shelves.
• Follow proper food safety and handling procedures when dealing with perishable items.
• Collaborate with team members to ensure smooth store operations, including assisting in opening and closing procedures.
• Handle customer complaints and concerns professionally, escalating issues to the supervisor or manager when necessary.
• Adhere to company policies, procedures, and guidelines, including safety and security protocols.
• Assist with cleaning tasks, such as sweeping, mopping, and sanitizing surfaces.

Requirements

• Must have a people-first mentality; “Fast Friendly Service with a Smile.”
• Prior experience in a retail or customer service role is preferred but not required.
• Excellent customer service skills with the ability to interact professionally with diverse customers.
• Strong verbal communication skills to effectively communicate with customers and team members.
• Basic math skills for handling transactions, making change, and calculating discounts.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in different shifts, including evenings, weekends, and holidays.
• Attention to detail and the ability to organize and arrange merchandise effectively.
• Knowledge of cash handling procedures and experience with operating cash registers or POS systems is a plus.
• Ability to work as part of a team and contribute to a positive and collaborative work environment.
• Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
• Willingness to learn and follow instructions from supervisors and managers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, verbally communicate, hear, and use hands to prepare orders or display product inventory.
• Regularly required to talk and hear.
• Frequently required to stand, walk, sit, and lift up to 15 lbs.
• May occasionally use material handling equipment to move items and be able to use a mop/bucket system to maintain floors.

Benefits

• Family-first atmosphere
• Benefits to fit your needs
• Competitive total compensation plans
• Paid time off in your first year
• Team-first environment
• Paid gym memberships
• Monthly team-building exercises
• Everyday Pay if needed
• Flexible schedules to attend family events
• Professional training and advancement opportunities
• Leadership training