Sales Associate Annandale FT

Essential Competencies

• Action Oriented
• Customer Focus
• Composure
• Time Management

  Essential Duties and Responsibilities

  • Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
  • Affirms merchandise is placed on the sales floor in a timely manner.
  • Able to ensure items are rung accurately on the register.
  • Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator.
  • Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
  • Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
  • Maintains clean professional appearance.

  Other Duties and Responsibilities

  • Maintain an orderly and clean register area.
  • Maintain familiarity with store security procedures and exercise security practices when necessary.
  • Perform general housekeeping responsibilities to include store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms).
  • Perform other duties as assigned by management.

  Required Qualifications

  • Ability to effectively communicate with customers and GGW associates.
  • Ability to provide exceptional customer service to all of our customers.
  • Ability to settle customer complaints.
  • Ability to perform basic math skills.
  • Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
  • Ability to bend and lift up to 40 pounds frequently.
  • Basic working knowledge of computer applications and the internet.

  Preferred Qualifications

  • A minimum of six months of previous work experience.
  • High School Diploma or equivalent.
  • Previous experience working in a retail environment.
  • Excellent customer service related skills.
  • Working knowledge of a cash register.
  • Multilingual with complete fluency in English.