Sales Associate - Alexandria

Hand & Stone Alexandria located at 5830 Kingstowne Towne Ctr, Alexandria, VA 22315 is seeking sales professionals to join our team.

About the role

Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal by forging genuine connections with our clients, co-workers, and communities, ensuring that each service is memorable and exceptional.

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities. Your journey with us goes beyond onboarding—enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis, including but not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience through answering phone calls, setting appointments, greeting clients, and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

Requirements

• Excellent communication skills
• Positive attitude and winning personality
• Demonstrated history of providing exceptional customer service
• Flexible availability (including weekends, daytime, evening, and holiday schedules)

Pay

We offer a competitive compensation package designed to reward your contributions and drive your success. This role includes a base hourly rate tailored to reflect your experience and skill, plus an uncapped commission structure on membership sales. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

Benefits

• Supplemental Insurance
• Life Insurance
• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance