Sales Assistant

Responsibilities

• Service existing accounts by providing physical inventory counting/analysis by planning and organizing a daily work schedule to call on assigned accounts as directed by the primary Account Executive.
• Create content for sales presentations as directed (i.e. Excel spreadsheets, Proposals, Business Reviews, etc.).
• Manage the creation of sales proposals within the normal organizational channels.
• Maintains records on customer sales, product enhancements, etc. for use in business review creation.
• Engages with existing customers to identify potential new opportunities and communicates to the primary Account Executive.
• Creates and manages an active project list.
• Communicates constantly with the primary Account Executive and Customer Support Representative (CSR) on any activities/developments within assigned accounts.
• Interacts with vendor reps as needed (To obtain samples, pricing, quotations, etc.).
• Submits orders as directed by the primary Account Executive.
• Recommends changes in products/services by evaluating results and competitive developments.
• Solves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to the primary Account Executive.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; interacting with vendor reps; establishing personal networks; participating in professional societies.
• Reviews the Daily Order Bookings report (primary Account Executive) to find any potential mistakes and/or margin maximization opportunities.
• Enhances customer experience by maintaining a high level of energy, attitude, and appearance.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 1+ years of experience in retail sales, customer service, or sales support.
• An exceptional level of self-motivation, competitiveness, organization, and customer service.
• Strong business acumen and project management skills.
• Exceptional communication and presentation skills and interpersonal effectiveness.
• Ability to help position Shorr Packaging solutions as a strategic advantage to our customer's long-term needs.
• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Word, and Excel).
• Local travel up to 50%.

Pay

The base pay range for this role is $65,000 – $75,000 per year.

Benefits

• Employee Stock Ownership Plan (ESOP) - Together, We Own It!
• Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages.
• Generous PTO with vacation, sick and floating holidays.
• 401K plan plus matching.
• Team based Employee Owner company culture.

About the Role

As a Sales Assistant, you will play a pivotal role in the continued growth and success of the Chicago branch and Shorr as a whole. Based on the responsibilities of this position, we expect the SA to eventually move into an Account Executive (AE) role.